Patient Guide
Scheduling
Patient Guide
Our office is open Monday-Friday. We will schedule your appointment as promptly as possible. Every effort is made to ‘triage’ patients so that those most in need of assessment are seen first. If you have pain or an emergency situation, notify the Administrative staff and every attempt will be made to see you that day.
We try our best to stay on schedule to minimize your waiting. Due to the fact, our surgical team provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.
In preparation for your first visit to the office, please ensure that you have an accurate and up-to-date listing of any medications that you take on a daily basis, along with the dose and frequency. Certain herbal and homeopathic remedies can affect your care in our office, it is also important to list these as well.
Patient FAQ
Questions About Scheduling
How do I schedule an oral surgery consultation in Waterloo?
Call the office at +1 (519)-743-7811 with your referral details, contact information, and any urgent symptoms. Administrative staff can explain scheduling steps and what information is needed.
What should I do if I have pain or an urgent concern?
Tell the administrative team about pain, swelling, infection concerns, trauma, or other urgent symptoms when you call so the office can triage the request appropriately.
Why might an appointment run longer than expected?
Oral surgery appointments vary based on procedure complexity, anesthesia planning, emergencies, and individual patient needs. The office works to stay on schedule while protecting patient safety.